TERMS OF PAYMENT
We provide you quality service at maximum convenient and affordable conditions.
The payment methods are bellow.
- On-line payment – we accept ARCA, MASTER and VISA cards.
- Payment by Idram
- Cash on delivery – cash payment upon receipt.
- Bank transfer – valid only for legal entities.
All prices on our web-site are final and include all local taxes.
- In case of purchases of 10,000 AMD and above, delivery in the territory of Yerevan is FREE.
- In the case of purchases up to 10,000 AMD, the delivery price in Yerevan will be 1000 AMD, and the delivery will take 2-4 hours.
- Delivery outside of the territory of Yerevan is carried out via Hay Post and takes 2-5 days.
TERMS OF RETURN
Any product purchased from penbox.am can be returned or exchanged within 14 days from the moment of purchase.
To return the product following conditions must be met
- Present the payment receipt
- Return the product unopened in its original and undamaged packing.
Upon return, the money can be refunded by hand or by bank transfer within a maximum of 7 working days.
Parker and Lamy brand pens are not subject to return or exchange.